Eco Reef Technologies LLC uses The United Parcel Service (UPS) The United States Postal Service (USPS) and Fed Ex for shipping. Normally, UPS is the carrier of choice, but we strive to be economical and sometimes USPS has better rates. Depending on package size, wieght, and if the order has been marked for rush delivery, rates change between service providers. We will strive to get you the best deal possible.
Does ecoreeftechnologies.com ship outside of the 48 contiguous states?
No, currently we do not ship outside of the 48 contiguous states. However, we may ship to Canada or Mexico upon special request, depending upon circumstances.
Is expedited shipping available on all products?
Expedited shipping is only available on those products that can be air shipped in accordance with UPS and Fed-Ex shipping requirements. Products exceeding the weight, girth measurements and products falling under the hazardous materials (hazmat) guidelines for dangerous chemicals can not be expedited. Products on the ecoreeftechnologies.com site that can not be expedited are duly noted on the product information page. Orders sent via Next Day and 2nd Day are delivered to you the next day or second day from the day they are shipped. An order may not always ship on the same day it is placed.Placing your order very late in the day, after the shipping companies have picked up their last shipment, is one factor that can affect shipping time. Also, due to the nature of items in the order, some orders may take longer to put together, pack and ship than others. As a rule, you can expect orders shipped Next Day to take 2-3 days to arrive, and orders shipped 2nd Day to arrive within 3-4 days. The major exception to this rule would be Eco Reef Rock. If you order it cured and there is none in stock, the product takes 28 days to become available for use. That is the normal curing cycle. This is beyond our control and is just part of the nature of making man made live rock substitute. However, it is well worth the wait.
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